AkadmosSDN. BHD. (1622472-U)

Privacy Policy

Akadmos Engineering Sdn. Bhd. (1622472-U)

Effective Date: 1 January 2026  |  Last Updated: April 2026

1. Introduction

Akadmos Engineering Sdn. Bhd. (“Akadmos”, “we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (akadmos.com), use our engineering consultancy services, or enrol in our professional training programmes.

By accessing our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Akadmos Engineering Sdn. Bhd. is a registered engineering consultancy and training provider incorporated in Malaysia under company registration number 1622472-U. We provide civil, structural, and environmental engineering consultancy services, as well as professional development training including PE/Chartered Engineer preparation programmes.

Data Controller Contact Details:

  • Company: Akadmos Engineering Sdn. Bhd. (1622472-U)
  • Email: consult@akadmos.com
  • Phone: +60 11-1689 0031
  • Website: akadmos.com

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

  • Submit an enquiry or contact form on our website
  • Request a consultation or project quotation
  • Enrol in or enquire about our training courses
  • Apply for a career position
  • Correspond with us by email, phone, or WhatsApp

This may include your full name, company name, job title, email address, phone number, and the content of your message or enquiry.

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type and operating system

This information is collected using cookies and similar tracking technologies. See Section 8 for more detail.

3.3 Training and Course Data

If you enrol in or enquire about our PE/Chartered Engineer preparation or on-job training programmes, we may collect additional information including your professional background, engineering discipline, country of practice, and preferred course schedule.

4. How We Use Your Information

  • To respond to your enquiries and provide consultancy or training information
  • To process course enrolments and deliver training content
  • To prepare proposals, quotations, and project documentation
  • To manage our business relationship and communicate with you
  • To send relevant updates about our services or training programmes where you have consented
  • To improve our website, services, and user experience
  • To comply with legal and regulatory obligations under Malaysian law
  • To detect and prevent fraud or misuse of our services

5. Legal Basis for Processing

We process your personal data on the following legal bases under the Personal Data Protection Act 2010 (PDPA) of Malaysia:

  • Consent: Where you have given explicit consent, such as submitting an enquiry form or subscribing to updates
  • Contractual necessity: Where processing is necessary to fulfil a service agreement or pre-contractual request
  • Legitimate interests: Where we have a legitimate business interest, such as improving our services or maintaining records
  • Legal obligation: Where processing is required to comply with applicable Malaysian laws and regulations

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers: Trusted third-party vendors who assist in operating our website or delivering courses, bound by confidentiality obligations
  • Professional advisors: Lawyers, accountants, or auditors where necessary for legal or financial compliance
  • Regulatory authorities: Government bodies or regulators when required by Malaysian law or court order
  • Business transfers: In the event of a merger or acquisition, your data may be transferred with equivalent privacy protections in place

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:

  • Enquiry and contact records: Up to 3 years from last contact
  • Training enrolment and course records: Up to 7 years for professional certification purposes
  • Project and consultancy records: Up to 7 years as required by professional engineering standards
  • Financial and invoicing records: 7 years in compliance with Malaysian tax requirements

After the applicable retention period, data is securely deleted or anonymised.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytical data:

  • Essential cookies: Required for the website to function correctly
  • Analytics cookies: Help us understand how visitors interact with our website
  • Preference cookies: Remember your settings and choices for future visits

You may control cookie settings through your browser. Disabling certain cookies may affect website functionality. We do not use cookies for advertising or cross-site tracking.

9. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right of correction: Request correction of inaccurate or incomplete data
  • Right to withdraw consent: Withdraw consent to processing at any time, where processing is consent-based
  • Right to limit processing: Request that we limit the use of your data in certain circumstances

To exercise any of these rights, please contact us at consult@akadmos.com. We will respond within 21 days and may require verification of your identity before processing your request.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include encrypted communications (HTTPS), access controls, and regular security reviews.

No method of transmission over the internet is completely secure. While we strive to protect your data using commercially acceptable means, we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites, including professional associations, government portals, and course platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our services are intended for professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.

13. International Data Transfers

As Akadmos serves clients and training participants internationally, including engineers in Canada and other jurisdictions, your data may be processed or stored outside of Malaysia. Where this occurs, we ensure appropriate safeguards are in place consistent with the PDPA and applicable foreign data protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated policy will be posted on our website with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Akadmos Engineering Sdn. Bhd.

  • Email: consult@akadmos.com
  • Phone: +60 11-1689 0031
  • Website: akadmos.com